Yes, we ship all over the world; there will be an additional INR 1500 shipping fee.
All non personalised orders will take upto 7 business days. If your order is personalised then it can take up to 14 business days. International deliveries can take anywhere from 15-20 business days. Tracking details will be provided in your confirmation email.
We work with all major carriers nationally and internationally. Our goal is to get your apparel to you as fast as possible!
Your order number is listed on your order confirmation, email from KNYA Med. Check your spam or junk folder if you did not receive them. Feel free to reach out to email@example.com if you are not able to find it.
Returns & Exchanges
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly (firstname.lastname@example.org) and we’ll take you through the process.
Returns/exchanges are only accepted within 7 days of delivery for non-personalized products.
Please note, there will be no exchange for personalized products.
Yes, you of course. We accept personalized embroidery for an extra charge of INR 250.
If you're between sizes, we recommend that you go for the bigger size if you like a loose fitting, and the smaller one if you prefer it being fitted.
Our sizes are the same across multiple styles — so once you know your size in one style, you’re set for all of them!
Great question! We recommend washing them at 40 degrees Celcius for 30 minutes. Our fabrics are tested and certified by BTRA, and hence these washing conditions are tested. They work hard all day; this is the best recipe for ensuring they maintain the integrity you know and love!
So glad you asked. Team orders are specialized orders for medical groups (clinics, medical colleges, hospitals etc) looking to buy larger quantities.
If you’re interested in placing an order you can fill in this form. Our team will review and get back to you within 1 business day.
Yes, we do. We offer both text and logo. We do all embroidery in our in-house workshop which ensures the highest quality. You can customise it the way you like! If you’re interested in placing a team order you can fill in this form.