Breakpoint is completely free. No charges, no hidden costs and no limits on how many times you can reach out.
Breakpoint is completely free. No charges, no hidden costs and no limits on how many times you can reach out.
Why Breakpoint exists
In 2025, Knya conducted,
a nationwide study built on responses from 10,000+ medical professionals across India.
Breakpoint is our way of acting on what we observed and heard.
How can we support you?
What I might be feeling?
It's not one moment. It's the constant drop after drop that weighs you down.
Your privacy. Your space.
Anonymous
Secure
Empathetic
How It works
1
You reach out Anonymously
Connect with experts from on a
dedicated Knya line.
2
A trained professional listens to you
You speak freely to a trained
professional who listens with care,
discretion, and trust.
3
You experience immediate emotional relief
A space to offload, breathe, and feel
lighter without judgment.
FAQ'S
What is Breakpoint?
Breakpoint is a 24/7, completely free mental health helpline for India’s medical community.
There is no cost to call, no limit on usage, and no requirement to justify why you’re reaching out. It’s designed for moments when things feel heavy and you need to talk to a trained professional immediately.
There is no cost to call, no limit on usage, and no requirement to justify why you’re reaching out. It’s designed for moments when things feel heavy and you need to talk to a trained professional immediately.
Is this therapy?
No. Breakpoint is not therapy or long-term treatment.
It offers immediate emotional support to help you offload, ground yourself, and feel lighter in the moment without diagnosis or judgement. You can call as many times as you need; every call is free.
It offers immediate emotional support to help you offload, ground yourself, and feel lighter in the moment without diagnosis or judgement. You can call as many times as you need; every call is free.
Who will I speak to?
A trained mental health counsellor from Mpower, a mental health initiative of the Aditya Birla Education Trust.
Someone experienced in emotional de‑stress conversations, who listens first and supports you calmly and safely.
Someone experienced in emotional de‑stress conversations, who listens first and supports you calmly and safely.
Is my identity confidential?
Yes. Completely.
No personal details are required. Nothing you share is recorded, reported, or shared with Knya, hospitals, employers, or anyone else.
No personal details are required. Nothing you share is recorded, reported, or shared with Knya, hospitals, employers, or anyone else.
Who is this helpline for?
Exclusively for India’s medical community including interns, residents, doctors, nurses, paramedics, and allied healthcare professionals across specializations.
What if I'm not sure my problem is "serious enough"?
If it’s affecting you, it’s reason enough.
You don’t need a breakdown or a crisis to call. Sometimes, being heard at the right moment is enough to change how the day feels.
You don’t need a breakdown or a crisis to call. Sometimes, being heard at the right moment is enough to change how the day feels.
No personal information is recorded or shared.
Breakpoint offers confidential emotional support, not therapy or medical treatment, and is not a crisis service. Calls are handled by Mpower counsellors.
