A Blueprint for Knya Med Order Tracking

At Knya, we understand the excitement that comes with ordering your new favourite scrubs! But while you wait, we understand the itch to track that package and see where it's at. Don't worry, we've got you covered! That's why we've made Knya med order tracking very simple and transparent, letting you trace your scrubs every step of the way.

Step 1: Locating Your Tracking Credentials

Your order confirmation email is your golden ticket to tracking bliss. This email contains two key pieces of information:

  • Order ID: This unique identifier is your key to accessing your order details. Keep it handy! 
  • AWB Number (Air Waybill Number): This code is assigned to your package by the shipping carrier and allows you to track its journey on their website.

Step 2: Choosing Your Tracking Platform

There are two ways to track your Knya order, They are listed below:

  • Knya Med Website: On our website, we've created a dedicated order tracking page just for you. Simply enter your Order ID or AWB Number and click "Track Order." That's it! You'll be greeted with the current status of your package, estimated delivery date, and even its whereabouts on a map.
  • Knya App: When you visit our App, on the main page, in the bottom right corner, you'll see the "Account" option, and tapping on it will reveal a few more options, including "Track Order". Then, by clicking it, input the required Order ID or AWB Number. Voila! 

Step 3: Unzipping the Tracking Status

Knya Med order tracking can throw some unfamiliar terms. Do not fear, we have got you covered! Here's the breakdown of the most common tracking statuses:

  • Order Placed: Your order has been received and is being processed.
  • Order Confirmed: Your payment has been confirmed and your order is being prepared for shipment.
  • Order Shipped: Your scrubs are on their way! You'll receive the AWB number at this stage.
  • In Transit: Your package is moving between locations.
  • Out for Delivery: Get ready to rock your new scrubs! Your package is on its way to your doorstep.
  • Delivered: Congratulations! Your scrubs have arrived. Time to click a selfie with the most stylish as well as comfortable scrub around! 

Pro Tips for Knya Med Order Tracking

  • Bookmark your Order Tracking page: Having it handy makes checking on your scrubs a breeze.
  • Download the carrier's mobile app: Stay notified on the go with real-time notifications.
  • Check your spam folder: Sometimes order confirmation emails wind up there.
  • Reach out to our friendly customer support: If you have any queries or concerns, we're just a message or call away!

We think you deserve nothing but the best, from exploring our collection to proudly wearing your Knya scrubs. That is why we make the Knya Med order tracking process effortless, convenient, and accessible. So relax, track your delivery with confidence, and wait to enjoy the comfort and sophistication that Knya gives to your medical wardrobe!

P.s.: We're always working to improve our tracking experience. If you have any suggestions, please let us know!

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What if my tracking information isn't updating or seems stuck?

Don't panic! Sometimes, there might be slight delays in updates. Wait a few hours and try refreshing the tracking information. If it's still stuck after 24 hours, contact Knya's friendly support team for assistance.

I haven't received my order even though it says "Delivered." What should I do?

First, check with your neighbors or building watchman to see if they might have accepted the package on your behalf. If not, contact Knya support immediately. They'll investigate the issue and help you find your missing scrubs.

What should I do if my order arrives damaged or incomplete?

Knya takes pride in the quality of its products and packaging. However, if you receive a damaged or incomplete order, please don't hesitate to contact customer support. They'll be happy to assist you with a replacement or refund.

Can I track my order without an AWB number?

Yes, you can track your order using your Order ID on the Knya Med website or app.

Do I need to create an account to track my order?

No, you can track your order using your Order ID or AWB number without creating an account. However, creating an account allows you to manage your orders and track history easily.

Where can I find more information about Knya Med's return and exchange policy?

Visit the Knya Med website or contact their customer support team for their current return and exchange policy details.